Why SteriPro
Our clients see our numbers. Every month.
Every SteriPro client receives a monthly KPI dashboard — patient-safety, process, and workforce indicators — reviewed jointly through a standing operations committee. Below: the commitments we sign, and results we stand behind.
The KPI Dashboard
Performance you can hold us to.
These aren't marketing numbers — they're the same dashboard our clients review with us monthly, and the targets are contractual commitments.
| Indicator | Published result | Contractual target |
|---|---|---|
| Tray accuracy | 99.98% | ≥ 98% |
| On-time delivery | Meets target | ≥ 98% |
| Wrapper integrity defects | 0.02% | ≤ 1.0% |
| Technician & supervisor training completion | 100% | 100% |
| Immediate-use steam sterilization (IUSS) | Reported to clients monthly | < 1% |
| OR delays attributable to sterile supply | Reported to clients monthly | 0 |
| Patient-safety & workforce indicators | Reported to clients monthly | Contractual |
Case Study — Hybrid Offsite Reprocessing
Sustaining surgical growth without rebuilding first.
A ~600-bed academic tertiary hospital in Ontario, 14 operating rooms growing to 18, roughly 300 trays a day. Client anonymized for confidentiality; all figures are actual engagement data. References available on request.
The problem
Surgical demand had outpaced the reprocessing department. Sterile storage was over capacity, and the space could not meet CSA Z314 requirements at projected volumes. Meeting future demand in place would have required an estimated $5.3M in reprocessing equipment alone — in a footprint that physically could not accommodate it. The hospital needed to modernize without cancelling a single case.
The SteriPro model
Monitored sterile transport in both directions — a dedicated fleet serving partner hospitals up to seven hours away by road.
~$5.3M
Equipment capital avoided — capital planning now anchored to validated capacity data instead of a forced buildout.
0
Planned OR downtime — offsite capacity absorbs a third of daily volume while the department is redeveloped.
100%
Surgical schedule protected — instrument-level traceability and CSA-compliant processes running ahead of the rebuild.
The ROI Model
Five places the business case finds value.
We don't present generic savings claims. A structured feasibility phase validates your baseline, then quantifies these five drivers — every figure traceable to your own data.
Reclaimed clinical space
Offsite capacity shrinks the SPD footprint — square footage returns to revenue-generating clinical use.
Avoided capital
Washers and sterilizers age out; growth compounds the bill. Offsite shifts that capital — and its refresh cycle — to SteriPro.
Labor stabilization
We absorb recruiting, training, and coverage risk — workforce stability is a contractual, monthly-reported KPI, with 100% training completion.
IUSS toward zero
Immediate-use sterilization is a capacity symptom. Instrument availability and throughput headroom drive it out — our contracts cap it below 1%.
Throughput headroom
When the SPD caps the OR schedule, 2,000+ trays/day of centralized capacity uncaps it — plan 30% surgical growth without rebuilding.
Technology & Quality Infrastructure
Traceability from decontamination to the OR door.
STS 2.0 Instrument Tracking
Proprietary instrument-level tracking: every instrument, every tray, every cycle — scanned, time-stamped, and auditable. When a surgeon asks "where is my set," the answer is a lookup, not a search party.
SteriChain™ Sterile Transport
The sterile chain treated like the vaccine cold chain: dedicated vehicles, continuous temperature and humidity data logging on every run, documented custody end to end.
How SteriChain™ worksSterilabs — ISO 17025 Laboratory
Our accredited laboratory, Sterilabs, validates cleaning efficacy and sterilization performance — with dedicated quality assurance and R&D teams behind it.
Why hospital executives care
See the service modelsAsk us to prove it.
Bring your toughest month — IUSS logs, cancelled cases, overtime spend. A SteriPro assessment turns your data into a business case your board can defend. References available on request.