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Managed Services · Transition 0–3 Months

Your department. Our system.

SteriPro assumes management of your onsite MDRD/SPD — leadership, quality infrastructure, tracking, and training — while your people typically remain your people. What changes is the system around them.

What You Get

The management layer surgery depends on.

  • Quality system & accreditation support — CSA/AAMI-compliant SOPs, audit readiness, QA oversight
  • Instrument-level tracking — STS 2.0 traceability from decontamination to the OR door
  • Staffing, training & education — a dedicated educator/clinical liaison, SteriPro Academy programming, 100% training completion
  • Monthly KPI dashboard — patient-safety, process, and workforce indicators, reviewed jointly in a standing operations committee
SteriPro technician inspecting surgical instruments under a magnifier lamp at an assembly station

Is This Your Department?

When managed services is the right size.

Accreditation pressure

Survey findings, aging SOPs, audit anxiety — you need a quality system that stands up to scrutiny, run by people who've held Exemplary Standing since 2015.

Workforce instability

Vacancies, overtime, agency backfill, no career path. Workforce stability is a contractual, monthly-reported KPI here — and 100% training completion is the result of structure, not luck.

No visibility

Missing instruments, IUSS creep, no data. Instrument-level tracking and a monthly dashboard turn folklore into numbers you can manage.

0–3
months to full transition
Monthly
KPI reporting — workforce stability tracked contractually
100%
technician & supervisor training completion
≥98%
contractual tray accuracy & on-time delivery

Growth Path

Start managed. Scale when ready.

Managed services is often the first phase of a longer partnership: once tracking and quality systems are live, adding offsite capacity is a volume decision, not a rebuild. When demand outgrows your footprint, Full Service absorbs the difference — no capital, no construction, no cancelled cases.

See how one hospital grew from managed services to hybrid reprocessing

The Transition

Weeks, not quarters.

  • Weeks 0–2: governance, data access, scope, single point of contact
  • Weeks 2–6: volume validation, workflow design, SOP rollout begins
  • Go-live: SteriPro management in place — KPIs reported monthly from day one

Find out what managed services would change here.

The assessment validates your volumes, staffing, and equipment condition — and tells you honestly whether managed services is the right size, or whether advice is all you need.