Services
Built ground-up for one purpose.
Onsite management, centralized offsite reprocessing, or emergency contingency — three models, one standard, all backed by contractual KPIs. Known as the MDRD in Canada, the SPD or CSSD in the United States; we run both, to both countries' standards.
Who We Serve
If you reprocess devices, we're built for you.
Hospitals & Health Systems
Single sites to multi-hospital systems — managed departments, offsite capacity, contingency coverage, and system-level studies.
Ambulatory Surgery Centres
Full offsite reprocessing for ASCs — hospital-grade sterility assurance without building or staffing an in-house department.
Med-Tech & Device Companies
Orthopaedic and specialty loaner set reprocessing between cases and sites, plus validation and testing through our Sterilabs laboratory.
Clinics & Community Practices
Right-sized reprocessing for clinics and community providers — the same standard, scaled to your volumes.
Start Here
Which model fits?
Just need an independent expert assessment — not an operating model? MDRD Assessments & Consulting
Three Service Models
One partner. Three ways in.
Managed Services
We run your onsite MDRD/SPD: management, quality system, STS 2.0 instrument tracking, training, and a monthly KPI dashboard — your staff typically remain your employees.
Managed Services in depthFull Service
Everything in Managed, plus offsite reprocessing at our 20,000 sq ft centralized facility: variable volumes, contractual liability transfer, SteriChain™ transport, 24/7 Center of Excellence.
Full Service in depthContingency — Code Grey
Flood, sterilizer failure, boil-water advisory, shutdown — fully offsite reprocessing deployed immediately, with transport both ways, so the OR schedule holds.
Code Grey emergencyAt a Glance
Three models, side by side.
| What you get | Managed Services | Full Service | Contingency |
|---|---|---|---|
| Where reprocessing happens | Your MDRD/SPD | Your MDRD + SteriPro centralized facility | Fully offsite at SteriPro |
| Transition time | 0–3 months | 3–6 months | Immediate |
| Quality system, SOPs, KPI dashboard | Included | Included | Included |
| Instrument-level tracking (STS 2.0) | Included | Included | Tray-level manifesting |
| SteriChain™ sterile transport | — | Included | Included |
| Variable volume / surge capacity | — | Included | Purpose-built for it |
| Reprocessing liability transfer | — | Included | Included |
| Best fit | Strengthen quality, staffing, and compliance in place | Growth, redevelopment, capital avoidance | Emergency, planned shutdowns, bridge capacity |
Contractual KPIs on every model: tray accuracy ≥98% · on-time delivery ≥98% · IUSS <1% · zero OR delays attributable to sterile supply.
The Transition
A finite process. Not a leap of faith.
Specialized Services
Depth most departments can't build in-house.
Each capability below is available within a service model or as a standalone engagement.
MDRD Assessments, Consulting & Auditing
Independent onsite workflow assessments — one-way workflow, CSA Z314 / AAMI ST79 compliance, accreditation-finding response — with a costed written report, always.
Assessments & consultingSteriChain™ Sterile Transportation
Temperature- and humidity-controlled vehicles, monitored and logged on every run — reprocessing routes, hospital-to-hospital transfers, managed transport programs.
SteriChain™ transportEndoscopy Reprocessing
Onsite and offsite endoscope reprocessing — North America's first outsourced endoscopy sterilization program, operating since 2022.
Endoscopy reprocessingSterilabs — Validation Laboratory
Sterilabs, our ISO 17025-accredited laboratory, performs reprocessing validations, cleaning efficacy, and sterility assurance testing — the same science behind our own zero-incident record, available to your department as a service.
Visit sterilabs.caSteam & Water Quality Testing
Baseline characterization, routine monitoring, and remediation planning to AAMI ST108 and CSA Z314.10 — because stained instruments and wet packs usually start in the mechanical room, not the sterilizer.
Is your SPD ready for ST108?MDRD Design, Build & Finance
When the answer is a new facility, we design it, build it, and finance it — CSA-compliant and modular by design, operational within ~18 months of commitment, backed by a long-term reprocessing partnership.
Start with a feasibility studyTraining, Education & Staffing
The SteriPro Academy develops certified reprocessing technicians, leads, and educators — for our sites and yours. Training completion and workforce stability are contractual, monthly-reported KPIs.
Inside the SteriPro AcademyInstrument Standardization & Laser Marking
Set rationalization, instrument-level laser marking, and catalogue cleanup — the unglamorous groundwork that makes instrument-level tracking real, and typically shrinks the fleet you have to buy and process.
Why instrument-level tracking paysSteriClean™, Instrument Care & Consumables
Stain and corrosion remediation that returns instruments to service instead of the replacement budget, repair coordination that extends fleet life, and consolidated supply of reprocessing consumables.
Part of instrument-life optimizationNot sure which model fits?
That's what the assessment is for. We validate your volumes, capacity, staffing, and equipment condition — then recommend the lightest model that solves the problem. Sometimes that's advice, not a contract.